Learn about our Team and Culture
We are a team of dedicated professionals, ready to do what ever it takes
The Managing Director, Sue Newell, is a registered Health Professional with over 30 year of experience in both Health and Social Care.
This includes working with both adults and children, in hospital and Social care settings, assessment and treatment services and long stay hospitals.
Sue has a vast experience in setting up and designing services and care packages for people with complex and mental health needs.
Our services emphasize Positive Behavioral Support, inclusion in social, educated work settings. We proactively maximize people’s independence. This has allowed people with very complex needs and backgrounds move through our services to live in their own homes. We offer a consultancy service to other organisations that include functional assessments PBS packages for individuals and training for other providers in the care sector.
Lee is responsible for the operational and overall management for all homes, and is Registered Manager for Holland Road and St Albans House.
Lee has worked for the company for four years, and has undertaken various levels of Management including RM award and Leadership and Management awards. Lee is also Qualified to teach Conflict Resolution, Deflection and Distraction and Ethical and Dignified Care and Control. Lee is also involved in carrying out Functional Assessments and training and takes overall responsibility for the company on Sues behalf.
Lee manages and leads in all aspects in the day-to-day running of all of our homes. Lee promotes a caring environment which provides our Service Users with a high standard of specialized personal care, meeting individual needs and ensuring everyone is treated with respect and dignity. Lee through various processes supervises, monitors and evaluates the care delivered to service users.
Through a cascading process, Lee also ensures all staff are supported and supervised using our Company Competency Framework. Lee ensures all Policies and Procedures are adhered to and that legislation is complied with at all times
Russel has worked for the company for almost 10 years, growing from a Support Worker to Service Manager over now three Homes. Russel has undergone lots of training including Leadership and Management awards.
Russel states “I can’t believe how quickly the time has gone since coming to work here. I work across all of the homes and know everyone in the company; it is like an extended family, but with a real professional and therapeutic atmosphere. There is great communication between the management team and we all work together really well to assist in the smooth running of the company”
Alice oversees the day-to-day running and support at St Albans House. Alice has worked for the company for four years and has ‘worked through the ranks’ learning and gaining lots of skills and experience within this industry.
Alice states “I have worked in all of the homes and can’t believe how much I have learned over the last four years. We have a lot of fun, it’s very active and yet professional”
Tracey oversees the day-today running of Cottage Walk and ultimately makes sure Service Users and staff are happy!
Tracey states “I have worked for CSC Ltd since 2011 starting as a volunteer as I just wanted to get out and do a bit of work while my baby was little; I began working as a support worker, moving forward to a Lead Support Worker, and eventually gaining Home Manager status at Cottage Walk. I previously worked as a registered Adult Nurse; this experience brings some skill and knowledge to the complex health issues we have with some of our Service Users including Epilepsy and Sickle Cell Disease. I love my work, and the atmosphere in the home is great”
Ruth Day is the Home Manager at Wash Lane and also facilitates the company training program me.
Ruth has been involved with the company in an informal capacity for several years and applied to work full time when her children went to school, she has now worked her way through the company to become Home Manager of Wash Lane. Ruth is familiar with all of the Homes, Service Users and always does a fantastic job making sure everyone is knowledgeable and up-to-date with their training.
Joan has a vast amount of experience in Human Resources. Joan develops policies and directs/coordinates human resources activities, including employment, compensation, labour relations, benefits, and employee services.
Joan advises senior management on employment policies covering all aspects including disciplinary cases, grievances, and performance management for all employees; and assists in staff development across the organisation. Joan contributes and also participates in the Quality Monitoring and Assurance.
Annie has worked for the company for six years, initially as a Support Worker then Lead Support Worker, now as a Care Manager after completing her BSc Psychology at Anglia Ruskin Cambridge in 2014.
Annie‘s skills and interests are in Person Centred Thinking and Approaches and how they are implemented into the development of working Care plans. Annie facilitates ‘What’s Working’ meetings with Service Users, attends reviews, produces and presents reports, develops risk assessments and care plans with managers and staff and is creative in developing communication tools to support the Service Users with day-to-day activities. Annie also participates in the training programme.
Annie carries out functional assessments and is currently working towards her MSC in Behavioural Analysis at the Tizard Centre.
Laura joined the company in 2014 as Human Resource and Personal Assistant to both Sue and Joan. Laura completes all general administration for the company and assures the Quality Monitoring is adhered to and kept to a high standard with regular audits companywide.
Laura oversees the training programme making sure all staff are up-to-date with their training and also leads with Recruitment and Selection for the company. Laura is currently completing her CIPD Diploma in HR Management.